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Insights & Perspectives

Field notes from real projects: what worked, what broke, and what I'd do differently.

Technology Strategy
5 min read

Digital transformation starts behind the website

A small Caribbean firm's website rebuild was presented as a digital transformation. The storefront was real work. Calling it transformation decides what gets funded next.

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Cybersecurity
7 min read

Owning a cybersecurity program end to end in a regulated industry

NIST's framework states outcomes and leaves methods open, the New York State Department of Financial Services keeps revising its expectations, and the SEC gives public companies four business days to disclose a cybersecurity incident once they determine it is material. One person, the CISO, has to own all of it.

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Cybersecurity
8 min read

How to approach a CrowdStrike Falcon rollout

The agent installs in minutes. The weeks in a Falcon rollout go into deciding how aggressively it acts, on which machines and in what order, and the July 2024 outage showed which of those controls the customer never held.

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AI & Automation
8 min read

What Network Engineers Need to Know About AI and LLMs

I use these tools every day in network work. Here is what earns its place in the workflow, where it quietly gets things wrong, and what I will not paste into a public model.

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Case Study
8 min read

Government Data Center Core Network Modernization

How a full core network redesign replaced end-of-life switches, transformed performance, and built a foundation for digital transformation.

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Technology Strategy
4 min read

Unifying Tech Strategy in a Multi-Opco Environment

Three years inside a four-market group taught me why subsidiary strategies drift apart, why mandates from the centre fail, and what actually pulls markets together.

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